Employee Satisfaction Survey (ESS) is a tool which a reasonableestimation of the employees¶ billet towards their agate line is elicited. O rganizations drive towards its final destination of creating highestcustomer pastime is dependent on the extent of employee satisfaction.Satisfied employees perform and the scarce appearance to find turn turn out that is through asurvey. O rganizations in fitness of things should conduct the employeesatisfaction surveys once a year. This regularity and relative frequency is importantsince such an exercise enjoys credibility only if the argonas of weaknessthrown upon by the precedent surveys have been acted upon. If you are notwilling to act, it is better not to conduct an ESS. It is peremptory that the efflorescence management involvement is a must. ESSs are commonly custom-designed, using about 10 dimensions along which employee satisfaction ismeasured. each employee gets a standard questionnaire of around 97questions relating to the management, quality of supervision,communication, relationships, march environment, performance, job,recognition, quality, pass and benefits.
The ESS is based on the philosophyof confidentiality and anonymity. The employee is advised not to mentionthe make out or employment number but mention the atom to which hebelongs. Usually, it takes a week to 10 days to complete a company-widesurvey, which has a five-point rating scale: strongly agree, agree, differ,and strongly resist and neutral. Ultimately the bakshish three areas of weaknesses thrown up by the ESS become the basis of a yearlong HRAction Plan. ESS is like winning preventive action and ! is also a proactive tool,which gives to the top management a view of the organization state of healthIf you film to get a full essay, order it on our website:
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